frequently asked questions

Sink into immersive self care with Patisserie Beauty.

  • Are all of your products vegan and cruelty-free?

All of our products are 100% vegan, and we never test on animals or allow others to test on animals on our behalf. Our ingredients are also cruelty free and have not been tested on animals. We are proud to be PETA certified.


  • Where are your products made?

Our entire product range is Made in the UK. In fact, we manufacture everything in our very own facility in South Wales.


  • Are your products natural?

All our formulas are over 97% natural.
We use both natural and synthetic fragrance in our bath balls, however our shower products are fragranced with 100% natural essential oils.
Our 100% natural products include Pure Bath Ball and De-Stress Shower Steamer


  • Are your products suitable for people with sensitive skin?

Every person is different, so depending on how sensitive your skin is we’d advise generally steering clear from our products which foam and contain colour or fragrance. Our Pure Bath Ball has been formulated with gentle colloidal oat and is free from any synthetic colour or fragrance, so this is more suitable for sensitive skin sufferers.



  • Are your products gluten-free?

Yes, all of our products are gluten free and do not come in contact with gluten during production.


  • Are any of your products suitable for people with nut allergies?

Please see the ingredients lists that can be found on each product page. Some of our products do contain nut oils, and we do work with nut oils both in our formulation kitchen and in our manufacturing facility.


  • I'm pregnant, can I use your products which contain Essential Oils?

We always recommend you always consult your midwife or doctor before using any products containing Essential Oils.


  • I’ve had a reaction after using one of your products, what should I do?
Unfortunately, in some cases using natural ingredients does not eliminate the possibility of an individual skin reaction. Please contact our Customer Service team, who will be able to assist you with any concern you may have. If you feel you require immediate medical attention, please contact your health care practitioner. You can contact our team by emailing